Shipping policy
Shipping Policy for Storiques
Thank you for shopping with Storiques! We are dedicated to providing you with a seamless shopping experience. Please review our shipping policy below to understand our procedures and timelines.
Order Processing Time: At Storiques, we do not handle physical inventory or manage shipping directly as we operate on a drop shipping model. Instead, we work closely with our suppliers to ensure your items are dispatched as promptly as possible. Generally, orders are processed and shipped within 1-2 weeks. However, please note that depending on supplier availability and customs processing, shipping times can extend to 1-4 weeks.
Shipping Time: Once your order is dispatched, delivery times may vary based on your location and the shipping method used. While we strive to ensure timely delivery, we cannot guarantee specific delivery dates. Typically, you can expect your order to arrive within 1-4 weeks from the time of dispatch.
Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. Please allow some time for tracking updates to become available.
Shipping Costs: Shipping costs are calculated at checkout based on your location and the size/weight of your order. Any applicable shipping fees will be clearly outlined before you complete your purchase.
Delays and Issues: We understand that delays can be frustrating. If your order does not arrive within the expected timeframe, please contact us at storiques@gmail.com. We will work with our suppliers to resolve the issue and keep you updated on your order status.
Compensation for Delays: In the event of significant delays, we may offer coupons or discounts as a gesture of goodwill. Details of such offers will be communicated directly to affected customers.
Contact Us: If you have any questions or concerns about your order or our shipping policy, please reach out to us at storiques@gmail.com. We are here to assist you and ensure your satisfaction.
Thank you for choosing Storiques!